Lean LeadsLean Leads

    Privacy Policy

    Last updated: March 4, 2026

    1. Introduction

    Welcome to Lean Leads ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer relationship management (CRM) platform designed for fitness professionals.

    2. Information We Collect

    2.1 Information You Provide

    • Account Information: Name, email address, profile photo, and password when you create an account.
    • Lead Data: Contact information of your leads including names, email addresses, phone numbers, Instagram handles, and outreach history.
    • Form Submissions: Data collected through intake forms you create, including responses from your prospects.
    • Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers).
    • Team Information: Information about team members you invite to your account.

    2.2 Information Collected Automatically

    • Usage Data: Information about how you interact with our platform, including features used and time spent.
    • Device Information: Browser type, operating system, and device identifiers.
    • Log Data: IP addresses, access times, and pages viewed.

    2.3 Information from Third Parties

    • ManyChat Integration: Lead information synced from your ManyChat flows.
    • Google OAuth: Email address and profile information when you connect your Gmail for sending campaigns.

    3. How We Use Your Information

    • Provide, maintain, and improve our CRM platform and services.
    • Process your transactions and manage your subscription.
    • Send you booking reminders, notifications, and service updates.
    • Enable email campaigns you create (with your explicit consent).
    • Provide customer support and respond to your inquiries.
    • Analyze usage patterns to improve our platform.
    • Detect, prevent, and address technical issues or fraudulent activity.
    • Comply with legal obligations.

    4. Third-Party Services

    We integrate with the following third-party services:

    5. Data Security

    We implement industry-standard security measures to protect your data:

    • Encryption of data in transit (TLS/SSL) and at rest.
    • Row-level security policies to ensure data isolation between users.
    • Secure credential storage for API keys and tokens.
    • Regular security audits and monitoring.
    • Access controls and authentication requirements.

    6. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.

    7. Your Rights

    Depending on your location, you may have the following rights:

    • Access: Request a copy of your personal data.
    • Rectification: Request correction of inaccurate data.
    • Erasure: Request deletion of your personal data.
    • Portability: Request your data in a portable format.
    • Opt-out: Unsubscribe from marketing communications.
    • Restriction: Request restriction of processing in certain circumstances.

    To exercise these rights, contact us at privacy@leanleads.io.

    8. Cookies and Tracking

    We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use our platform. You can control cookie preferences through your browser settings.

    9. Children's Privacy

    Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

    10. International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after such modifications constitutes your acceptance of the updated policy.

    12. Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us at:

    Email: privacy@leanleads.io
    Website: https://leanleads.io